THE FREWAY PLATFORM

Close every checkout at the moment of intent.

See where buyers hesitate and what closes the sale.

Agents

Scale With Freway

Freway turns checkout into an active sales system that completes more purchases today and gives merchants control as payments scale.

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Live

Checkout Agent

Guides buyers to payment in real time. Gives returning customers instant checkout, answers their questions, and closes sales that other tools miss.

How Janine reads intent
Beta

Approval Optimization

Selects the best payment path for each transaction to increase approval rates and cut processing costs.

Beta

AlphaPop AI

Centralized control over tokens, credentials, and routing across PSPs; so payments scale without rebuilds or lock-in.

Enterprise

Lifecycle Agent

Replaces your marketing stack with personalized AI conversations. Pre-purchase nurturing, post-purchase follow-up, loyalty, and continuous optimization — all handled by Janine, not a flow builder.

How Janine works

One loop, every checkout.

The platform capabilities are not separate tools. They form a single loop Janine runs on every session, and each closed checkout makes the next one smarter.
01
Identify

Know the buyer

Recognizes returning, opted-in buyers across the network so she can pick up where the last store left off.

02
Read intent

Score the session

Reads each session in real time: browsing, comparing, hesitating, ready, or abandoning.

03
Engage

Close the checkout

Steps in on the right channel, answers the objection, and clears the path to payment.

04
Learn

Sharpen the network

Every resolved objection becomes an anonymized pattern that helps the next checkout, on every store.

Each closed checkout makes the next one smarter
Prioritization

She works the checkouts worth saving first.

Not every shopper needs help. Some finish on their own, some leave no matter what. Janine ranks live checkouts by the revenue she can actually close, and starts at the top.
Live checkouts, ranked by expected close
Sample preview
1
BR
$536 cartHesitating
+$118
2
DA
$249 cartComparing
+$71
3
JB
$184 cartReady
+$22
4
EP
$92 cartBrowsing
+$6

The ranking comes from the same causal layer behind her intent score: would engaging actually change the outcome? She spends her attention where it moves revenue. How Janine reads intent.

Native on Shopify

Janine Engages Buyers on the Right Channel

She picks the right moment and channel to answer questions and guide buyers to complete the purchase.

In‑Checkout Chat

Real-time help right inside checkout, no tab-switching, no waiting

Best For

Last-mile objections (fees, promo codes, payment questions)

WhatsApp

Conversational support in markets where WhatsApp is default

Best For

International buyers who prefer chat

Agentic Shopping

Direct integration with AI buying agents (ChatGPT, Perplexity)

Best For

Capturing sales from autonomous AI shoppers

Email

Personalized, on-brand follow-ups that feel human

Best For

Delivery, returns, sizing, product questions

SMS

Fast nudges when timing matters

Best For

Time-sensitive nudges and high-intent carts

Voice

Concierge calls for high-value purchases

Best For

Complex questions and high AOV carts

Merchant-controlled: you pick which channels, rules, and escalation paths to use
See Janine in action

Track Every Conversion & Drop-off

See which channels and conversations drove each checkout to completion.

Interactive preview
JanineActive
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Back to analytics

Conversion Details

View engagement channels and conversation summaries for each checkout

Checkouts

100 total

Benjamin Roberts

47 min ago

$536.00

Drop-off
SMSChat

Daniel Anderson

2 hours ago

$119.00

Converted
SMSVoiceEmail

Jordan Baker

4 hours ago

$238.00

Converted
Voice

Ethan Phillips

1 day ago

$77.00

Converted
EmailChat

Benjamin Roberts

47 min ago

Drop-off

Order Details

Order Amount:

$536.00

Engagement Channels

SMSChat

Conversation Summary

SMS

4:20 PM

Shared product review highlights to address concerns

Chat

5:53 PM

Janine offered a 10% discount code when buyer paused at checkout

Drop-off Analysis

Reason

Customer needed to check with spouse/partner before purchasing

Janine's insight

Customer responded well but paused at the final price. A first-time buyer discount may close this one.

Shared Intelligence Network

One buyer network. Every store makes it smarter.

01

Buyer Opts In Once

One consent at checkout. Their encrypted profile works at every Freway store.

02

Recognized Across Stores

Store A’s buyer gets instant checkout at Store B. No new account, no forms.

03

Cross-Merchant Intelligence

Janine classifies every resolved objection and shares anonymized playbooks across the network.

04

Smarter for Your Vertical

A shipping strategy that converts in fashion gets tested in beauty. More stores, sharper predictions.

Consent-first. No PII crosses merchant boundaries. No per-lookup fees.